Faster immigration service at local airports

Faster immigration service at local airports

Written by Editor

Topics: Travel & Leisure

This month, an estimated 23,000 travellers using the 15 newly installed automated border control (ABC) kiosks will each experience immigration processing time of less than 60 seconds at the island’s two leading airports. With these kiosks now in operation in the busy winter tourist and festive holiday seasons, Jamaica has become the first country in the Americas to allow non-discriminatory use of self-service immigration kiosks by passengers from any international location.

sita-jamaicaTen kiosks were commissioned at the Sangster International Airport (SIA) in Montego Bay on December 11, adding to the five kiosks previously installed at the Norman Manley International Airport (NMIA) in Kingston. Supplied by air transport and government IT solutions provider SITA, the kiosk use sophisticated biometric checks to process passengers quickly and securely.

“The passenger uses their passport to identify themselves and a camera on the kiosk captures their face biometric. The passport information and biometric captured is then cross-referenced to verify the passenger is who they claim to be and then checked against government watch lists. The passenger answers immigration questions on the kiosk touch screen and once cleared is given a receipt to show as they exit the customs hall. Passengers do not need to interact with an immigration official unless there is an error or concern,” SITA explained in a press statement.

The kiosks represent a joint effort between the Ministry of Tourism and Entertainment and the Ministry of National Security, through the Passport, Immigration and Citizenship Agency (PICA). Funding was provided under a US$2-million project being implemented through the Tourism Enhancement Fund (TEF).

VIDEO: How To Use a Kiosk

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